Configuring and Using Non-HID USB Devices with Teradici PCoIP Client

When connecting to a remote workstation using the Teradici PCoIP client, users may encounter situations where they need to access non-HID USB devices such as tablets or cameras. In this article, we will explore the configuration options required to enable the use of these devices and provide instructions on how to set them up.

Firstly, it is essential to note that the remote PCoIP agent must be configured to allow USB redirection for non-HID devices to function properly. This setting can be enabled or disabled depending on the specific requirements of your organization.

When a non-HID device is connected to the host computer, it will not automatically connect to the remote workstation. Instead, users must manually configure the PCoIP client to redirect the device connection. To do this, follow these steps:

1. Open the PCoIP Software Client for Linux and navigate to the Connection > USB Devices option in the menu bar.

2. Select the non-HID device from the list of available devices and click 'Connect' to establish a connection.

Once connected, the non-HID device will be redirected to the remote workstation, allowing users to access it as if it were physically connected. However, it is important to note that normal Human Interface Devices (HID) such as keyboards and mice are always connected and used by the remote desktop, and therefore do not require manual configuration.

In addition to configuring non-HID devices, administrators may also need to install certificates on the PCoIP client for Linux, disable virtual terminal functionality, update the software client, connect to a PCoIP remote workstation card, or uninstall the software client. These procedures are outlined in the PCoIP Software Client 22.07 for Linux Administrators Guide and provide detailed instructions for each task.

By following these steps and configuring the PCoIP agent correctly, users can successfully access non-HID USB devices with their Teradici PCoIP client. This feature is particularly useful for remote workers who require access to specific hardware devices to perform their job functions.

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